Conversion rate is a core digital marketing metric that measures the percentage of users who complete a desired action after visiting a website, landing page, or ad. It shows how effectively traffic turns into meaningful results.
In simple terms, conversion rate answers one question:
How many visitors actually take action?
A conversion is any goal that matters to your business. Common examples include:
The action itself can vary, but the purpose is always the same — turning interest into outcomes.
Conversion rate is calculated using this formula:
Conversion Rate = (Conversions ÷ Total Visitors or Clicks) × 100
For example, if 200 users visit a page and 10 complete the desired action, the conversion rate is 5%.
Conversion rate is important because it focuses on results, not just traffic. A high number of visitors means little if users don’t convert. Improving conversion rate allows businesses to:
Even small improvements can lead to noticeable growth.
There is no universal “good” conversion rate. It depends on factors such as:
Rather than comparing to averages, the goal is to consistently improve your own performance over time.
