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Dotidot glossary
Shopper marketing

Shopper marketing

In short

Marketing designed around how people choose and buy products within a shopping journey or retail environment.

Shopper marketing focuses on the decisions people make while choosing and buying products. It connects an understanding of the shopping occasion with messages, offers, and retail touchpoints that help a product get considered or selected.

Different activities need different evaluation

The work can involve product discovery, a retail placement, or a promotion tied to an offer. These activities should not be treated as interchangeable simply because they all sit near a purchase decision.

IAB and IAB Europe distinguish paid media influence from trade activity that changes the economics of a sale. A sponsored placement buys advertising exposure. A price reduction changes the offer. A coordinated campaign can use both while keeping their costs and effects distinct.

Useful planning therefore identifies the shopper need, the retail context, and the specific action each activity is meant to support.

Illustrative example

A beverage brand plans for shoppers preparing a weekend gathering. It combines a relevant retail advertisement with a clearly described multipack promotion. The team records the media cost separately from the cost of the offer.

This example is illustrative, not a forecast of additional sales. If sales rise during a discount and an advertising campaign, the combined result does not identify how much each activity contributed. Keep the measurement question aligned with the decision being evaluated.

Related terms

  • Retail media
  • Omnichannel marketing
  • Incrementality testing

Sources

  • IAB and IAB Europe: The convergence and coexistence of trade and media
  • Google Merchant Center: Get started with promotions

Related reading

  • Marketing Strategy | Dotidot blog
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