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Dotidot glossary
Brand awareness

Brand awareness

In short

The extent to which people in a defined audience recognize or recall a brand.

Measure what people remember

Brand awareness concerns familiarity with a brand. Recognition asks whether someone identifies a brand when prompted. Recall asks whether it comes to mind, potentially without that prompt. The question format affects what the result means.

Ad impressions and reach describe opportunities to see a message. They do not directly establish awareness. A person may encounter an ad without remembering the brand, while someone else may already know the brand before the campaign.

Brand Lift studies use surveys to compare responses from suitable exposed and control groups. Google includes awareness among the perception measures available in its Brand Lift products, subject to the product’s eligibility requirements.

Illustrative comparison

Imagine a fictional survey asking the same recognition question in two comparable groups. A higher recognition rate in the exposed group is an observed difference worth evaluating with the study’s uncertainty and design.

A simple before-and-after survey would be harder to interpret if the audience changed or a major news event happened between measurements.

Keep the question and audience consistent

State the surveyed population, wording, period and sample size. Aided recognition and unaided recall should not be merged into one trend. Increased awareness does not automatically establish preference, purchases or profit. Choose additional measures when the business question extends beyond whether people know the brand.

Related terms

  • Share of voice
  • Incrementality testing
  • CPM (cost per thousand impressions)

Sources

  • Display & Video 360: Brand Lift measurement
  • Google Ads: Set up Brand Lift

Related reading

  • Reporting | Dotidot blog
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